Winco Warranty
UP TO 10 YEAR WARRANTY*
Congratulations on your purchase of a New Winco Foam mattress. Winco is committed to providing superior product durability and quality so that you may achieve a healthful, comfortable rest. Winco does not expect you to experience any defect due to faulty workmanship or material on any of its mattresses However, to protect the investment of our end-users, Winco Foam industries warrants that, at Winco Foam’s option, it will replace or repair the defective Winco Foam Mattress provided its user conditions are not voided as determined herein. This non-transferable warranty is for the original purchaser only and is expressly limited as described herein. Winco Foam industries undertakes no other responsibility and all other warranties, either express or implied including specifically the implied warranty of fitness for a particular purpose and the implied warranty of merchantability, are hereby waived and disclaimed.
What Winco Mattress Warranty do NOT Cover
Our Mattress warranties typically do not cover:
Sagging below the determined threshold
Natural wear and tear
User-inflicted damage
Comfort-based complaints with no definitive defect
(too lumpy, too stiff, etc.)
What Voids the Winco Mattress Warranty?
Winco Foam Industries Mattress Warranty aims to protect the investment of our esteemed end-users from mistakes made on the part of the manufacturer. However, they aren’t ironclad. It is possible to “void” your warranty if you violate the terms of the warranty, which means it is no longer valid. Basically, if the Winco Foam can prove and establish that you’ve done something explicitly forbidden in the warranty, then we do not stand obligated to refund or replace your mattress.
Some of the factors that effectively void your mattress warranty includes:
- The mattress is not used but rather is stored (whether long or short term) in any orientation
- If Winco Foam Industry determines in its reasonable discretion that the mattress has been damaged, abused, or neglected
- If there are liens or encumbrances against the mattress.
- If Winco Foam industry determines that there is transferred ownership of the product
- Customer misuse (failing to use proper support, stains, rips, etc.)
- If there is the presence of Stains or discoloration due to use or misuse
- Failure to remove the mattress from its shipping materials quickly enough
- Failure to flip mattress on a specified schedule
- If the law tag of the Mattress is removed
Mattress Warranty Details
If the law tag of the Mattress is removed
Products | Categories | Warranties |
Winco Exclusive | High Density | 10 years |
Winco Supreme | Luxurious High Density | 10 years |
Winco Porsche | Luxurious High Density | 10 years |
Winco Orthopedic | Medium Density | 10 years |
Winco Grandeur | Luxurious High Density | 5 years |
Winco Delight | Medium Density | 1 years |
Winco Elegant | High Density | 3 years |
Winco Divan | High Density | 2 years |
Winco Comfort | Medium Density | 1 years |
Winco Bloom | Medium Density | 1 years |
Winco Merit | Medium Density | 1 years |
Winco Splendor | Medium Density | 1 years |
Winco Blossom | Medium Density | NIL |