Enjoy free shipping for every order above N300,000.
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SUPPORT
24/7 customer support
ON-TIME DELIVERY
Get Delivered On Time
RETURN
Easy Return Policy
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Enjoy flexible shipping rates in Lagos, Awka, and Abuja & Easy Return Policy.
Frequently Asked Questions
FAQs on Shipping
Shipping fee is automatically generated on the site based on the location and product to be delivered.
We only ship within Lagos, Abuja and Anambra. But you can reach out to our customer service agents for private arrangements on locations not on our shipping list.
Your purchase will be delivered within 3 to 5 working days after your order has been validated.
Yes they can. You only need to inform our delivery agent and be sure the recipient have the order details.
We only accept payment via debit/credit card, transfers or you can pay small small
Prices vary based on item and delivery location
Yes we do via a service called White Glove
Yes, kindly call our Customer Service line for more details
Unfortunately, we do not currently have this shipping method available
Yes we do, see Store Locator for more details
Yes it is free
Call our customer support immediately or raise a ticket
Yes, a shipping fee is incurred if you want us to pick up the returned item
You can track your order by logging into your account to view order status.
FAQs on Returns
Yes, within 14 days, see terms and conditions in the refund policy
Yes, a shipping fee is incurred if you want us to pick up the returned item
2 to 3 working days
14 NIghts is the return timeline
Yes you can do this
Yes it is except you want us to pick it up
Kindly contact us on the customer service
If the item is not in good condition, the return may not be accepted
Kindly login to your account to check the return status
Kindly call our customer service representative to request a return, once the item is received, a quality check will be carried out to validate your claim. If valid, a refund will be processed otherwise the return will be cancelled
All products have their own warranty as shown on the product page
Your return is being processed and you will be provided with an update after the outcome of the quality check
Yes we can
Yes, the return item will also be returned
You will receive your refund via bank transfer into your provided back account